Delivery methods 

When you order over 80 euros, you always get free delivery 🙂

Posti 

Post package 6.90 € or Posti - Small package 6.15 € (e.g. 1-2 training pants/one set)

The shipment will be delivered to a Posti pickup point, Posti parcel machine, or to your doorstep/mailbox.

Pick up the products you ordered from your chosen post. You will be notified by text message or email when the package arrives. You can track the shipment based on the tracking number.
 
SmartPOST parcel machine
Pick up the products you ordered from your chosen Posti parcel machine. You will be notified by text message when the package arrives, and you can collect your shipment from the machine immediately. Posti keeps packages for 7 days at all its pickup points. After this, uncollected packages will be returned to Dynamifit.

PostNord MyPack Collect 6.80 €

The customer receives a notification via text message, email, or mobile app when the package is ready for pickup at the pickup point. The customer can track the package's progress in the mobile app.

The shipment is usually at the pickup point chosen by the recipient within 2-6 working days.

Packages are stored at pickup points for at least 7 days. The arrival notice always includes information about the last pickup day. If the customer does not pick up the package, it will be returned to Dynamifitnes and we will charge 5.90 € for the uncollected package.

Matkahuolto XXS-Package 6.30 €

Delivery time 1-3 business days depending on the connection. Storage time 7 days.

Delivery time

Our delivery is often very fast, and the order is aimed to be shipped within 1-3 business days. All products are ready for immediate delivery. If, due to a stock error, a product is out of stock, we will contact the customer by email once the error has occurred. Our most common delivery times to Finland vary depending on the order and delivery method.
We will also inform you of any possible delays immediately after ordering.
We are not responsible for delays caused by force majeure or indirect damages resulting from delays. The online store will inform on its pages about exceptional delivery times.

Return

Returning is free for you when you return products within 14 days. The right of return begins from the moment you pick up your order from the pickup point. The return will be processed no later than 14 days from the day we have received a saleable product return. Once the return has been processed, the payment will be refunded to the same payment method used in the original payment. A separate notification of the refund will be sent to the customer via email.

 

Returned products must be clean, in good condition, unused, and undamaged. If the product has been used or any of the aforementioned conditions are not met, the product's value decreases by 50 percent, and thus used products cannot be returned.

Discounts or shipping fees granted based on the purchase amount may be reconsidered in connection with returns.

What if I want to return a product with Posti?

 1. Send a message to info@dynamifitness.fi before the return.

2. Our customer service will provide instructions for the return and you will receive an Easy code.

3. Pack the products to be returned in the original shipping package. The product to be returned must be well packed and in its original packaging. Mark the Easy code received from our customer service on the package.

3. Take the return shipment to the Post office.
You can find the nearest Post office location at www.posti.fi. Request a receipt for the return shipment from the service point and keep it. The receipt is proof of the product return.

Note! If you return products so that the total amount is less than 90€, you will have to pay the shipping costs of 5.90€.
 

What if I want to return a product with PostNord?

You can return the shipment to any PostNord pickup point.
 
1. Send a message to info@dynamifitness.fi before the return. You will receive a return card from us.

• First, select "Send" on the package machine's display.
• Scan or enter the barcode of the return address card according to the instructions on the screen. Finally, select "OK."
• Choose a locker that is suitable for the package size. The display shows how many lockers of different sizes are available.
• No receipt will be printed for the return. Scanning the shipment during the return serves as a receipt.
• If the package does not fit in the locker, it can be returned to another pickup point.

Local Box

You cannot send a return through the PostNord Local Box. You can return packages that have arrived at the Local Box through any service point.

In the PostNord app, you can also track the return package.

I would like to exchange my product, what should I do??

Currently, you cannot exchange an ordered product for another in the Dynamifitness.fi online store. However, you have a full 14-day return policy and can always place a new order.